Shipping and Handling Policy

At Grako Design, we are committed to ensuring that both our products and service meet your highest expectations. We aim for your complete satisfaction with every order.

Shipping & Handling Process

• Low-Cost Shipping: We offer affordable shipping rates through our exceptional shipping partners to make your purchase experience seamless.
• 48-Hour Dispatch: After receiving full payment for your order, we strive to ship all items from our warehouse after 2 business day.

Shipping Address Guidelines

• Shipping Address Options: During checkout, you can choose to have your package delivered to your billing address or a different shipping address. Please verify that all information is correct when completing the "shipping address" page.
• No P.O. Boxes: We do not deliver to Post Office Boxes, GPO Boxes, or Mail Bags. Please provide a physical residential or business address.
• Up-to-Date Information: Ensure your registered shipping address and contact number are accurate. We are not responsible for items delivered to outdated or incorrect addresses.
• Business Deliveries: If your order is being shipped to a business address, please include the business name in your delivery information.

Delivery Guidelines

• Delivery Availability: Please ensure someone is available at the shipping address on the expected delivery date. If no one is present at the time of delivery, a re-delivery fee may apply.

Thank you for shopping with Grako Design. We take pride in delivering quality products and excellent service.